Troubleshooting - Philips 3100 Serie Manual Del Usario

Troubleshooting

This chapter summarizes the most common problems you could encounter with the machine.
Support videos and a complete list of frequently asked questions are available on
www.philips.com/coffee-care. If you are unable to solve the problem, contact the Consumer
Care Center in your country. For contact details, see the warranty leaflet.
Problem
The drip tray fills up
quickly.
The machine is in
DEMO mode.
The 'coffee grounds
container full' icon
remains displayed.
I cannot remove the
brew group.
I cannot insert the
brew group.
Cause
This is normal. The machine
uses water to rinse the
internal circuit and brew
group. Some water flows
through the internal system
directly into the drip tray.
You pressed the standby
button for more than 8
seconds.
You emptied the coffee
grounds container while the
machine was turneded off.
You placed back the coffee
grounds container too early.
The brew group is not in the
correct position.
You have not removed the
coffee grounds container.
The brew group is not in the
correct position.
Solution
Empty the drip tray when the 'drip
tray full' indicator pops up through
the drip tray cover (Fig. 27). Place a
cup under the dispensing spout to
collect rinsing water.
Turn the machine off and then on
again with the main turn on the back
of the machine.
Always empty the coffee grounds
container while the machine is
turneded on. If you empty the coffee
grounds container when the
machine is turneded off, the coffee
cycle counter is not reset.
Do not place back the coffee
grounds container until the screen
prompts you to put it back.
Reset the machine in the following
way: place back the drip tray and the
coffee grounds container. Then close
the service door and turn the
machine off and back on again. Try
again to remove the brew group.
Remove the coffee grounds
container before you remove the
brew group.
Reset the machine in the following
way: place back the drip tray and the
coffee grounds container. Leave the
brew group out. Close the service
door and turn the machine on and
off. Then put the brew group in the
correct position and reinsert it into in
the machine.
English
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