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Troubleshooting
A few frequently asked questions—with answers, of
course. Find more at www.motorola.com/support.
My headset will not enter pairing mode.
Make sure that any devices previously paired with the
headset are turned off. If the indicator light is flashing in blue,
first turn off the other device, then turn the headset off and
on. The indicator light becomes steadily lit in blue and you
hear "ready to pair".
My phone doesn't find my headset when searching.
Make sure the indicator light on your headset is steadily lit
in blue when your phone is searching for devices. If not,
press and hold the Call button and select "Reset to
Factory Condition" in Settings. You then hear "Welcome
to the Motorola Elite Flip. Ready to pair. " and see the
indicator light steadily lit in blue.
My headset will not pair with my phone.
If the indicator light is not steadily lit in blue when your
phone is searching for your headset, you can reset the
headset by pressing and holding the Call button and
selecting "Reset to Factory Condition" in Settings. You
then hear "Welcome to the Motorola Elite Flip. Ready to
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