FAQS: FREQUENTLY ASKED QUESTIONS
Q:
Why does the lowTemp Dry+ cycle take longer to dry my clothes? How can it save energy when
the dryer is running for a longer time?
A:
The hybrid drying system will save energy on any cycle that uses heat. However, the LowTemp Dry+ cycle
is designed to use the heat pump system as much as possible to recover heat from the air exhausted
from the drum. This heat transfer cycle is both what saves energy and extends the drying time. Because
the highest energy consumption in your dryer comes from creating heat, the energy saved by using the
heat pump system to transfer heat rather than create heat from scratch more than offsets the energy
spent to tumble the clothes.
Q:
Why do I have to connect the drain hose before I use this dryer?
A:
The drain hose is used to drain the condensed water from the hybrid drying system. It is important that
you connect the drain hose even if you are not using the steam functions of the dryer. For information on
connecting the drain hose, refer to page 20.
Q:
Why does the dryer signal instead of starting the cycle, when I press the START button?
A:
The signal is to alert you that the dryer door is not properly shut. Try opening the door and checking
around the seal and latch areas to make sure no clothing or other items are preventing the door from
closing completely. Do not overfill the dryer drum. If the load will not fit easily into the drum, allowing
you to close the door, remove a few items. Once you are sure the door and latch areas are clear, close the
door firmly and press the start button again.
Q:
What is the maximum drain height for this dryer?
A:
The drain hose should be set to drain no higher than 4.2 feet (1.3 m). If your washer standpipe drains
higher than 4.2 feet (1.3 m), you will have to use one of the alternate drains suggested on page 20. You
must connect the drain hose before using the dryer.
Q:
What is the difference between the lowTemp Dry+ cycle and the Eco Hybrid option?
A:
Choose the LowTemp Dry+ cycle for normal cotton or poly fabrics and a load of 9 pounds or less (about
18 items). This cycle can save energy over the COTTON/NORMAL cycle, depending on the load size. The
Eco Hybrid option can be added to certain cycles (see the Cycle Guide on page 32) to help save energy
when longer drying times are not a concern. Combining the LowTemp Dry+ cycle with the Eco Hybrid
option will increase energy conservation the most but result in the longest drying times.
Q:
What is the best way to dry bulky items like blankets or comforters?
A:
Large, bulky items such as blankets or comforters can sometimes wrap themselves into a tight ball of
fabric while drying. The outside layers will dry and register on the sensors, while the inner core remains
damp. Wash and dry large, bulky items such as heavy blankets or comforters as single items. When drying
a single bulky item, pause the cycle periodically and rearrange the item to unwrap and expose any damp
areas. If drying a comforter, you may also throw in some clean tennis balls, or purchase dryer balls to
throw in with the load, to help keep wet filling from clumping.
Q:
I am getting a E13 error when the temperature gets very cold. What is causing this?
A:
This may be caused by problems in the household ducting which are exposing the dryer to freezing
temperatures and causing the water in the sump to freeze. Make sure that the cap and flap which vent
the duct to the outside of your home are not obstructed or stuck open, allowing freezing air into the duct
system. If the vent run to the outside is very short, this may also cause freezing. Once the duct issues have
been addressed, either allow the system to warm up overnight or run a Time Dry cycle or Air Dry cycle
until the ice in the sump melts.
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FaQs