Specialty Printing Projects; Troubleshooting And Support; Printing And Hardware Issues - HP Photosmart A820 Serie Guía Básica

Specialty printing projects

You can also use your HP Photosmart for the following kinds of special print projects:
• Panoramic photos: Use special panorama-sized photo paper for your wide-angle,
panoramic landscape prints.
• Photo stickers: Create photo stickers using 16–up photo sticker paper.
• Passport photos: Print your own passport photo.
• CD/DVD labels: Personalize your music and movie discs with custom CD and DVD
labels.
To access Specialty Printing Projects
1. Touch the
2. Touch the Specialty Printing Projects menu option.
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Troubleshooting and support

Before contacting HP support, read this section for troubleshooting tips or go to the online
support services at www.hp.com/support.

Printing and hardware issues

• The printout did not appear
• Print quality is poor
• I lost my stylus
The printout did not appear
Cause: The paper jammed while printing.
Solution: Try the following steps to clear the paper jam:
• If the paper came part way through the front of the printer, gently pull the paper
towards you to remove it.
• If the paper did not come part way through the front of the printer, try removing it
from the back of the printer:
• Open the input tray lid and gently pull down on the input tray until it pops open
to a fully horizontal position.
• Remove all remaining sheets of paper from the input tray. Then, gently pull
the jammed paper to remove it from the back of the printer.
• Lift the input tray up until it snaps back into paper-loading position. Re-load
paper for printing.
• If you cannot grasp the edge of the jammed paper to remove it, try the following:
• Turn off the printer.
• Turn on the printer. The printer checks for paper in the paper path and will
automatically eject the jammed paper.
• Press OK to continue.
icon on the quick touch frame.
Troubleshooting and support 21