Troubleshooting - GE Tetra Contour Serie Guia De Instalacion

Tetra Contour
®

Troubleshooting

Symptom Condition
All LEDs are OFF No AC input.
Incorrect wire attachment.
Some LEDs Overload (maximum load exceeded).
appear dim
Maximum recommended supply wire
length exceeded.
Mixed Suffix Codes of LED light engine
within an application.
Some of the Incorrect wire attachment.
sections are not
illuminated
Light/dark banding LED light engine stretched
along a section during installation.
Maximum Loading per Tetra
SKU
GEXNRD-1,
24VDC, 1.52W/ft. (Strip)
GEXNBL-1,
1.79W/ft. (System)
GEXNGL-1
24VDC, 2.27W/ft. (Strip)
GEXNYG-1, GEXNRC-1
2.67W/ft. (System)
24VDC, 3.17W/ft. (Strip)
GEXN65-1, GEXN32-1
3.73W/ft. (System)
Maximum Remote Mounting Distance
25W Power Supply
80W Power Supply
100W Power Supply
180W Power Supply
Solution
Attach AC input and/or check circuit breaker.
Check wire connection(s) at the Tetra Contour LED light engine and power supply
for improper connections or short circuits. Make sure you have positive to positive
and negative to negative wire connections.
Ensure the overall length of Tetra Contour LED light engine does not exceed the
maximum load as detailed in the Tetra Power Supply Installation Instructions.
Reduce the length of supply wire equal to or below the
recommended maximum.
Make sure that all LED light engines have the same Suffix Code (Suffix Code is
located on each packaging label).
Check the wire connections at the Tetra Contour LED light engine for improper
connections. Make sure you have positive to positive and negative to negative wire
connections. Check for improper cutting resolution locations (see Item 21 on Page 2).
Remove LED light engine and properly install.
Inspect and replace light engine if the silicone is damaged.
24 VDC Power Supply
®
25W
Power Supply
Note: Load shall
Rating
not exceed 0.83A
14ft. (4.27 m)
8 ft. (2.44 m)
6 ft. (1.83 m)
18 AWG/0.82 mm 16 AWG/1.31 mm
2
Supply Wire
20 ft./6.1 m
20 ft./6.1 m
20 ft./6.1 m
20 ft./6.1 m
80W 100W
Power Supply Power Supply
Note: Load shall Note: Load shall
not exceed 3.3A not exceed 4A
50 ft. (15.24 m) 59 ft. (17.9 m)
33 ft. (10.06 m) 40 ft. (12.19 m)
24 ft. (7.3 m) 29 ft. (8.8 m)
14 AWG/2.08 mm
2
Supply Wire Supply Wire
–
30 ft./9.1 m 50 ft./15.2 m
30 ft./9.1 m 50 ft./15.2 m
30 ft./9.1 m 50 ft./15.2 m
8
Installation Guide
300W
180W
Power Supply
Power Supply
Note: Load shall not
Note: Load shall not
exceed 4A per each
exceed 3.8A per each
(of 3) output channels
(of 2) output channels
55 ft. (16.76 m) per 59 ft. (17.9 m) per
output channel output channel
110 ft. (33.53 m) per 177 ft. (53.9 m) per
power supply power supply
37 ft. (11.28 m) per 40 ft. (12.1 m) per
output channel output channel
74 ft. (22.55 m) per 120 ft. (36.5 m) per
power supply power supply
27 ft. (8.2 m) per 29 ft. (8.8 m) per
output channel output channel
54 ft. (16.4 m) per 87 ft. (26.5 m) per
power supply power supply
12 AWG/3.31 mm
2
Supply Wire
– –
86 ft./26.1 m
86 ft./26.1 m
86 ft./26.1 m
2