Troubleshooting - Bissell POWERFRESH 2181 Serie Guia Del Usuario

Troubleshooting

WARNING
To reduce the risk of electric shock, turn power switch off and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
Problem
Reduced
steam OR
no steam
Streaking
Leaking
Knocking
Noise
14
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Possible causes
Water tank empty.
Steam level not selected.
Wand not installed properly.
Foot not installed properly.
PAUSE button is pressed.
Dirty mop pad.
Use on waxed or oiled floor.
Mop pad is too wet.
Steam level is too high.
Crack in unit or water tank.
First use or water tank is empty.
Metal tube cannot reach water.
Remedies
Refill tank.
Select steam level by pushing steam
level button.
Push the wand all the way into the
handheld pod until you hear a click.
Insert the Extension Wand into foot
until you hear a click.
Once STEAM READY light is solid,
select desired steam level (HI or
LO) then push the trigger under
the handle of the Handheld Pod to
release steam.
Remove and wash pad per
instructions before further use.
If you have used floor polishes or
wax on your floors, steam products
may decrease glossiness. Refer to
the wax or polish manufacturer. If
you don't wax or polish your floors,
check the floor care instructions
from your flooring manufacturer.
Remove and replace with dry mop
pad and intermittently press the
steam trigger for less steam.
Lower the steam level.
Check to see if there are any cracks
on the unit or tank and check to
make sure the rubber gasket on
the tank is still attached and seated
properly in the unit.
Fill water tank and knocking will
diminish after a few seconds.
Shake the pod to let the tube reach
the water level.