Troubleshooting - Smanos X500 Manual Del Usuario

Electrical products should not be discarded with household products. According to the
European Directive 2002/96/EC on waste electrical and electronic equipment and its
implementation into national law, electrical products used must be collected separately
and disposed of at collection points provided for this purpose.
Talk with your local authorities or dealer for advice on recycling.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT
BATTERY TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

Troubleshooting

When the X500 alarm system is not working properly please try following solutions:
Problems
Confirm whether the power supply is connected correctly
The control panel
cannot start up
Make sure the power is on
Check whether the indicator on the remote control is on
when pressing
Check whether the remote control has paired to the
Remote control
control panel successfully
does not work
The distance between the control panel and the remote
control is too far away
Check whether the LED indicator is on when magnetic
separates from transmitter
Door/window contact is far away from the control panel
Door/window
contact does not
work Check whether the system is in armed state
Check whether space between the magnet and
transmitter is within 1 cm
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X500-UM-EN-IT-ES-PT-V1.0.indd 60-61
Reason/Solution
Press the test button of the detector continuously in
armed state. If the control panel does not alarm, please
re-pair the PIR to the control panel
The PIR detector is
triggered but the
The detector is far away from the control panel
control panel does
not alarm
Check whether the detector has entered sleeping state
Check if the battery is exhausted
Make sure the inserting direction of SIM card is right
Make sure inserting the SIM card first before powering on
The control panel
Check whether the SIM card is GSM standard
does no response
to SMS instruction
Check whether the SIM card has balance credit
Check whether the SIM card has enabled Caller ID Display
function, text function
Check whether the alarm notification number has been
stored
Do not receive
After alarm, do not disarm the system immediately
phone calls when
otherwise the system will stop calling
alarm
Check whether the SIM card has balance credit
No sound when Check whether control panel volume is set as mute; Reset
sending out alarm alarm ring volume by SMS or APP
EN
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2016/12/9 9:27:56