Storage And Service - Tripp-Lite SMART2500XLHG Manual Del Propietário

Storage and Service

Storage
Before storing your UPS, turn it completely OFF: with the UPS ON and receiving utility power,
press and hold the "ON/OFF/STANDBY" button for one second (an alarm will beep once briefly
after the interval has passed); then, unplug the UPS from the wall outlet. If you store your UPS
for an extended period of time, recharge the UPS batteries once every three months: plug the
UPS into a wall outlet; allow it to charge for 12 hours; and then unplug it and place it back in
storage. Note: after you plug the UPS in, it will automatically begin charging its batteries;
however, it will not supply power to its outlets (see "Quick Installation" section). If you leave
your UPS batteries discharged for an extended period of time, they will suffer a permanent loss
of capacity.
Humidity
Temperature
Elevation
Service
Before returning your UPS for service, follow these steps:
1. Review the installation and operation instructions in this manual to ensure that the service
problem does not originate from a misreading of the instructions. Also, check that the UPS
System's circuit breaker(s) are not tripped. This is the most common cause of service
inquiries which can be easily remedied by following the resetting instructions in this manual.
2. If the problem continues, do not contact or return the UPS to the dealer. Instead, call
Tripp Lite at 773.869.1233. A service technician will ask for the UPS's model number, serial
number and purchase date and will attempt to correct the problem over the phone.
3. If the problem requires service, the technician will issue you a Returned Material
Authorization (RMA) number, which is required for service. If you require packaging, the
technician can arrange to send you proper packaging. Securely pack the UPS to avoid
damage during shipping. Do not use Styrofoam beads for packaging. Any damages (direct,
indirect, special, incidental or consequential) to the UPS incurred during shipment to Tripp
Lite or an authorized Tripp Lite service center is not covered under warranty. UPS Systems
shipped to Tripp Lite or an authorized Tripp Lite service center must have transportation
charges prepaid. Mark the RMA number on the outside of the package. If the UPS System is
within the 2-year warranty period, enclose a copy of your sales receipt. Return the UPS for
service using an insured carrier to the address given to you by the Tripp Lite service
technician.
16-07-007-933607.indb 12
Permissible Storage and Transportation Conditions
12
0-95% Non-Condensing
5°F to 122°F (-15°C to 50°C)
0 to 50,000 ft. (0 to 15,240 m)
8/31/2016 10:04:09 AM