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TROUBLESHOOTING

Problem
No operation.
No air coming from the outlet.
The fan speed does not change
when the AUTO mode is
activated.
Weak airflow coming from the
air outlet.
Air quality does not improve
although the appliance has been
running for some time.
The colour of the Air Quality
display remains the same.
The appliance is noisy.
The appliance still indicates that
the filter needs replacing but
this has already been done.
Solution
One or more of the filters have not been
replaced, such that the appliance is now
locked and must be reset following the
installation of the new filter(s).
Appliance is not switched on or plugged in.
If the room becomes dark, the night mode is
automatically activated when the appliance is in
AUTO mode. In this case, the fan speed is set
to a low level. To re-set the fan speed, select it
manually using the Low, Medium and High
buttons.
The pre-filter may be dirty and require
cleaning.
Packing material attached to the filters which
should have been removed.
Check all the filters have been installed in the
appliance and are correctly installed in
the following order: l) Pre-filter 2) 3 in 1 filter.
The Air Quality Sensor is damp. The humidity
level in the room is very high and is causing
condensation. Confirm that the sensor is
clean and dry.
The room in which you are using the
appliance is too large (over 40 ㎡), which is
the maximum recommended room size.
The air quality sensor is dirty and requires
cleaning.
Insufficient ventilation in the room. Open a
window to improve ventilation.
Packing material still attached to the filters.
Check that it is all removed.
The filter re-set button was not pressed after
changing the filters.
With the appliance running, press the reset
button on the controller, or the reset button at
the air inlet of the air quality sensor for 2
seconds.

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