Chapter 10: Motorola Solutions Limited Warranty; Warranty Information - Motorola CLR Serie Guia Del Usuario

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Chapter 10: Motorola Solutions Limited Warranty

Chapter 10
Motorola Solutions Limited Warranty
10.1

Warranty Information

The authorised Motorola Solutions dealer or retailer where you purchased your Motorola Solutions two-
way radio and/or original accessories will honour a warranty claim and/or provide warranty service.
Please return your radio to your dealer or retailer to claim your warranty service. Do not return your
radio to Motorola Solutions. To be eligible to receive warranty service, you must present your receipt of
purchase or a comparable substitute proof of purchase bearing the date of purchase. The two-way
radio should also clearly display the serial number. The warranty will not apply if the type or serial
numbers on the product have been altered, deleted, removed or made illegible.
10.2
What This Warranty Does Not Cover
1 Defects or damage resulting from use of the Product in other than its normal and customary
manner.
2 Defects or damage from misuse, accident, water, or neglect.
3 Defects or damage from improper testing, operation, maintenance, installation, alteration,
modification, or adjustment.
4 Breakage or damage to antennas unless caused directly by defects in material workmanship.
5 A Product subjected to unauthorized Product modifications, disassembles or repairs (including,
without limitation, the addition to the Product of non-Motorola Solutions supplied equipment) which
adversely affect performance of the Product or interfere with Motorola Solutions normal warranty
inspection and testing of the Product to verify any warranty claim.
6 Product which has had the serial number removed or made illegible.
7 Rechargeable batteries if:
• any of the seals on the battery enclosure of cells are broken or show evidence of tampering.
• the damage or defect is caused by charging or using the battery in equipment or service other
than the Product for which it is specified.
8 Freight costs to the repair depot.
9 A Product which, due to illegal or unauthorized alteration of the software/firmware in the Product,
does not function in accordance with Motorola Solutions published specifications or the FCC
certification labeling in effect for the Product at the time the Product was initially distributed from
Motorola Solutions.
10 Scratches or other cosmetic damage to Product surfaces that does not affect the operation of the
Product.
11 Normal and customary wear and tear.
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