Warranty (cont.)
These warranties only apply to Elevance Wall Baths installed in the United States of America, Canada and
Mexico (North America).
If the Elevance Wall Bath is used commercially or is installed outside of North America, Kohler Co. warrants
that for one (1) year from the date the Elevance Wall Bath is installed the bath and inflatable door seal
components and all other components to be free from defects in material and workmanship. All other terms
of this warranty apply except for duration.
If a defect is found in normal residential use, Kohler Co. will, at its election, repair, replace or make
appropriate adjustment where Kohler Co. inspection discloses any such defects. Damage caused by accident,
improper installation, misuse or abuse is not covered by this warranty. This warranty expressly excludes
labor charges, removal charges, installation, or other incidental or consequential costs. Improper care and
cleaning will void the warranty. In no event shall the liability of Kohler Co. exceed the purchase price of the
product. If the warranty claim is for the inflatable door seal component, proof of purchase by the original
consumer purchaser is required.
If you believe that you have a warranty claim, contact your Dealer, Plumbing Contractor, Home Center or
E-tailer, or by writing Kohler Co., Attn: Customer Care Center, 444 Highland Drive, Kohler, WI 53044, USA.
Please be sure to provide all pertinent information regarding your claim, including a complete description of
the problem, the product, model number, color, the date the product was purchased, from whom the product
was purchased and the name and address of the qualified installer. Also include your original receipt. For
other information or to obtain the name and address of the service and repair facility nearest you or to
contact a qualified installer, call 1-800-4KOHLER (1-800-456-4537) from within the USA and Canada and
001-800-456-4537 from within Mexico.
KOHLER CO. AND/OR SELLER ARE PROVIDING THESE WARRANTIES IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KOHLER CO.
AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES. Some states/provinces do not allow limitations on how long an implied warranty lasts, or the
exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions
may not apply to you. This warranty gives you specific legal rights. You may also have other rights which
vary from state/province to state/province.
This is Kohler Co.'s exclusive written warranty.
Troubleshooting
NOTICE: This section is for general aid only. A Kohler Co. Authorized Service Representative or qualified
electrician should correct any electrical problems. For warranty service, call 1-800-4KOHLER from within
the USA and Canada, or 001-800-456-4537 from within Mexico.
NOTE: For service parts information, visit your product page at www.kohler.com/serviceparts.
Normal Operation Includes:
While filling the bath with water, some water is routed to the drip tray and drain through
the accumulator drain hose. It is normal to see or hear a trickle of water either during or
immediately after filling. The accumulator is draining into the drip tray.
It is normal to hear the compressor run for up to 90 seconds after the door is raised. The
compressor is located inside the door and is inflating the door seal.
If the door is fully raised for more than 20 minutes when there is no water in the bath,
the seals will automatically deflate.
It is normal to hear the solenoid valve, located inside the door, open and expel air when
the water level falls below the sensors. The valve is deflating the door seal.
Kohler Co.
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1128535-5-G