Contact Information - LG RESU16H Prime Manual De Instalación

M5xL200 Flange
long Bolt
Battery Control Unit
Spacer
Battery Control Unit
Spacer
18
7. Loosen six (6) M6 bolts and
disassemble Standing Bracket #2
(fl at). Then move the battery pack
off the wall and remove Standing
Bracket #1 from the wall.
8. Loosen six (6) long bolts.
9. Re-attach the top cover.
* Tighten the M5xL65 Flange Bolt
(4ea) with a torque of 5N·m.
F r o
n t
10. Place the fi rst spacer on top of the
Battery Modules.
* Be careful not to pull the cables
tight by lifting the Battery Control
Unit excessively. It may damage the
cables or disassembly of connector.
11. After that, place the second spacer on
top of the Battery Modules.
F r o
n t
F r o n t
Power connector
3 1
TPA
2
Sensing connector
2
1
3
F r o
n t
F r o
n t
Module Support BRKT
6.1.2

Contact Information

Damaged batteries are dangerous and must be handled with extreme caution. They are not fi t
for use and may pose a danger to people or property. If the battery pack seems to be damaged,
contact LG Energy Solution regional contact point or your distributor. Use the contacts below
for technical assistance. These phone numbers are available only during business hours on
weekdays.
Service Contacts
29, Gwahaksaneop-3-ro, Oksan-myeon, Heungdeok-gu,
Address
Cheongju-si , Chungcheongbuk-do, South Korea
HQ (KOR) / Other
Regions
Email essservice@lgensol.com
Address 19481 San Jose Ave City of Industry, CA 91748, U.S.A
US
Telephone +1 888 375 8044
Email help@etssi.com
E-Service Haberkorn GmbH, Stolberger Str. 25, 06493
Address
Harzgerode, Germany
Europe
Telephone +49 (0) 6196 5719 660
Email lgchem@e-service48.de
Address Unit 12, 35 Dunlop Road, Mulgrave VIC 3170, Australia
Australia
Telephone +61 1300 178 064
Email essserviceau@lgensol.com
12. Disconnect the power and sensor
connectors on the right and left sides
(2 each). This step should undergo
a deliberate visual inspection by the
installer before proceeding.
1) Power connector: 1 Pull the TPA
and 2 press the button at the
center of the connector. Then 3
pull out the connector vertically.
2) Sensor connector: 1 Push in the
sides of the connector and 2 pull
out the connector vertically. Then
3 pull the connector out to the
side of the Battery Module.
* Be careful of damage to the sensor
connector's guide pins during
disassembly.
* At this stage, DO NOT lift the
Battery Control Unit until all
F r o
connectors are disassembled. n t
13. Disassemble Module Support BRKTs
with six (6) bolts each.
* Loosen the M6 Flange Bolts (x12)
14. Repack in the box.