Warranty (cont.)
Service Network – for warranty claims occurring during the first year of the warranty period. After the first
year of the warranty period, KOHLER Brazil is not responsible for labor charges, installation, or other
incidental or consequential costs.
KOHLER Brazil disclaims any liability for special, incidental or consequential damages. This warranty
excludes the following conditions:
• Damage sustained by the product as a result of accidents, abuse, mishandling, improper installation
and specification errors;
• Damage to finishes by improper cleaning (chemicals, solvents, abrasive products, steel wool,
double-sided sponge, bleach, acids);
• Parts which have normal wear due to regular use, such as seals, gaskets, O-rings, wedges, sealing
mechanisms;
• Products that have been serviced or repaired by anyone outside of KOHLER Brazil's Authorized
After Sales Service Network;
• Application of inadequate or non-original parts, or adaptation of additional parts without prior
permission of the manufacturer;
• Products installed in places where water is not considered safe or contain impurities and foreign
substances to it, which may cause malfunction of the product;
• Foreign objects inside the product which adversely affects or prevents its operation.
To obtain warranty service, contact KOHLER Brazil, either through your Showroom, Plumbing Contractor, or
Home Center, or by writing KOHLER Produtos para Cozinhas e Banheiros Ltda, Attn.: Customer Care
Center, Rua James Joule, 65, Torre Sul – 16° andar, São Paulo, SP, 04576-080, or by calling 0800 4 KOHLER
(0800 4 564537) from within Brazil, or visit www.kohler.com.br from within Brazil.
This certificate is valid within national country of Brazil and only applies to KOHLER branded plumbing
products purchased and installed in Brazil.
Kohler Co.
English-15
1181168-BR5-A