Warranty claim procedure
To ensure quick processing of your case, please observe the following instructions:
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Please have the till receipt and the item number (e.g. IAN 123456_7890)
available as proof of purchase.
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You will find the item number on the type plate on the product, an engraving
on the product, on the front page of the operating instructions (below left) or
on the sticker on the rear or bottom of the product.
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If functional or other defects occur, please contact the service department
listed either by telephone or by e-mail.
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You can return a defective product to us free of charge to the service address
that will be provided to you. Ensure that you enclose the proof of purchase (till
receipt) and information about what the defect is and when it occurred.
You can download these instructions along with many other manuals, product
videos and installation software at www.lidl-service.com.
This QR code will take you directly to the Lidl service page
(www.lidl-service.com) where you can open your operating instructions
by entering the item number (IAN) 364985_2101.
Service
Service Great Britain
Tel.: 0800 404 7657
E-Mail: kompernass@lidl.co.uk
Service Ireland
Tel.: 1890 930 034
(0,08 EUR / Min., (peak))
(0,06 EUR / Min., (off peak))
E-Mail: kompernass@lidl.ie
IAN 364985_2101
Importer
Please note that the following address is not the service address. Please use the
service address provided in the operating instructions.
KOMPERNASS HANDELS GMBH
BURGSTRASSE 21
44867 BOCHUM
GERMANY
www.kompernass.com
SMZE 500 C2
GB │ IE
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