HP Smart Tank 7000 Serie Guía De Referencia página 5

Help and tips for Wi-Fi and connectivity
If the software is unable to find your printer during setup, check the following conditions to resolve
the issue.
Potential Issue
Printer Wi-Fi setup mode timed out
Computer or mobile device too far
from printer
Computer connected to a Virtual Private
Network (VPN) or remote work network
Wi-Fi turned off on computer
(computer connected by Ethernet)
Bluetooth and location services are
turned off on your mobile device
28B54-90008_MNL_RG_ ST7000-7300_AMS_4L.indb 5
Solution
If the Wi-Fi light is off, the printer might not be in
Wi-Fi setup mode. Restart Wi-Fi setup mode:
1. If the control panel is not lit, press any button
to wake the printer.
2. Press and hold for 5 seconds until the
control panel buttons light up.
3. Press and hold and
the Wi-Fi light blinks blue.
4. Wait for one minute. Close and reopen
HP Smart, and then try connecting again.
Move your computer or mobile device closer to
the printer. Your device might be out of range
of the printer's Wi-Fi signal.
Disconnect from a VPN before installing HP
Smart software. You can't install apps from
the Microsoft Store when connected to a VPN.
Connect to the VPN again after finishing printer
setup.
Note: Consider your location and the security
of the Wi-Fi network before disconnecting
from a VPN.
If your computer is connected by Ethernet,
turn on the computer's Wi-Fi while setting
up the printer. Disconnect the Ethernet cable
temporarily to complete setup over Wi-Fi.
If setting up with a mobile device, turn on
Bluetooth and location services. This helps the
software find your network and printer.
Note: Your location is not being determined
and no location information is being sent to
HP as part of the setup process.
for 5 seconds until
4/23/2021 1:57:42 PM