Troubleshooting - Honeywell DUAL COMFORT HWC775 Serie Manual Del Propietário

TROUBLESHOOTING

PROBLEM
Power is on but no mist
appears
Reset Light Illuminated
(orange)
Reset Light Blinking (red)
Unit is leaking
Sounds different on warm
mist setting than cool
mist setting
Condensation forms
around humidifier or on
windows
White dust settling on
surfaces in room
NOTE: Failure to keep this unit clean from mineral deposits normally contained in any water supply will affect
the efficiency of operation of this unit. Customer failure to follow these instructions may void the warranty.
CONSUMER RELATIONS
We are here to help. Call us toll-free at: 1-800-477-0457
E-mail: ConsumerRelations@HelenofTroy.com
Or visit our website at: www.HoneywellPluggedIn.com
Please be sure to specify Model number HWC775 or HWC778.
NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CONSUMER RELATIONS FIRST OR SEE YOUR
WARRANTY. DO NOT RETURN TO THE ORIGINAL PLACE OF PURCHASE. DO NOT ATTEMPT TO OPEN THE
ELECTRICAL HOUSING YOURSELF, DOING SO MAY VOID YOUR WARRANTY AND CAUSE DAMAGE TO THE
HUMIDIFIER OR PERSONAL INJURY.
POSSIBLE CAUSE
• Humidity level has been reached
(HWC778 humidistat version only)
• Water Tank is empty
• Auto shut off has been engaged
inadvertently
• Water Tank is empty
• Water Tank is not secured on Base
• Mineral Deposits on Heating
Element
• Cap is not on tight
• Cracked tank
• The sound may increase on
warm mist setting as the heating
element warms up to boil water
• Mist Intensity is set too high for
room size or pre-existing humidity
level
• Mineral content in hard water
SOLUTION
• Increase Humidity setting. See Using
your Humidifier section
• Fill Tank with water
• Remove the Tank and adjust the Float
• Fill Tank with Water
• Secure Tank on Base
• See Cleaning Instructions
• Ensure cap is secured in the lock
position
• Inspect for cracks; contact Consumer
Relations for replacement
• Wait up to 5 minutes for water to
boil then sound should decrease;
sound will be slightly higher on warm
mist setting
• Decrease mist output to low setting
or open door to the room
• Dilute tap water with distilled water
to minimize white dust
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