OPErAtInG IssuE
Off center loading error.
Battery will not charge.
during the initial power-on testing or during operation it is possible the scale may
show an error message. specific error message info is described below.
If an error message is shown, repeat the procedure that caused the message (turning
the balance on, calibrating or other functions). If error messages are displayed, turn
scale off, wait 3-5 minutes, then turn scale on again. If the error message still is shown
then contact uline customer service at 1-800-295-5510 for further support.
ERROR CODE
Err4
Err5
Err6
Err7
Err8
Err9
π
CHICAGO • ATLANTA • DALLAS • LOS ANGELES • MINNEAPOLIS • NYC/PHILA • SEATTLE • MEXICO • CANADA
PAGE 9 OF 18
TROUBLESHOOTING CONTINUED
cAusEs
Adjust mechanics.
Overload stops not correct.
load cell damaged.
main voltage not present or too low.
charging circuit failure.
Battery failure.
ERROR CODES
DESCRIPTION
Initial zero is greater than
allowed (4% of maximum
capacity) when power is
turned on or when the ZErO/
EntEr key is pressed.
Keyboard error.
A/d count is not correct when
turning the scale on.
can't set current weight as
100%.
calibrate weight error.
unstable, can't return to zero.
(this message only displays as
scale is powering on.)
1-800-295-5510
rEcOmmEndAtIOns
look for obstruction under pan and
verify pan installation.
verify the batteries are
rechargeable types.
check if power supply
voltage is correct.
CAUSES
Weight on the pan when turning the scale on.
Excessive weight on the pan when zeroing the scale.
Improper calibration of the scale.
damaged load cell.
damaged electronics.
Improper operation of the scale.
Platform not installed.
load cell damaged.
Electronics damaged.
this message only shows when you press '%' key in zero point.
use incorrect weight.
verify that scale is on a stable surface.
If scale was outside of operating temperature range, allow
ample time for unit temperature to return to acceptable
range. (see sPEcIFIcAtIOns section.)
uline.com
0613 IH-1649