Troubleshooting - Kohler Sterling 6103 Serie El Manual Del Propietario

Warranty - Fixtures Made Of Solid Vikrell Material (cont.)
handling, installation or maintenance are not considered manufacturing defects and are not covered by this
warranty. This warranty is valid for the original consumer purchaser only.
To obtain warranty service, contact Sterling, either through your plumbing contractor, wholesaler or dealer,
home center, or write to Sterling Plumbing, Consumer Services, 444 Highland Drive, Kohler, Wisconsin
53044, or call Sterling at 1-888-783-7546.
To the extent permitted by law, all implied warranties, including those of merchantability or fitness for a
particular purpose, are hereby disclaimed. Sterling disclaims any liability for special, incidental or
consequential damages.
Some states/provinces do not allow limitations on how long an implied warranty lasts or the exclusion or
limitation of special, incidental, or consequential damages, so these limitations and exclusions may not apply
to you. This warranty gives you specific legal rights. You may also have other rights which vary from
state/province to state/province.
This is our exclusive written warranty.

Troubleshooting

Symptoms
1. Leakage is detected under the
unit.
2. Mold or mildew detected at
caulkless joints (only applies to
caukless units with wall
surrounds).
3. Water damage of floor or
finished walls.
Sterling
Probable Causes
A. Piping leaks.
B. Sealant or gasket failure at
holes through finished walls or
wall-surrounds.
C. Leakage at shower curtain or
shower door.
A. Blocked channel drainage.
A. Seam at finished wall not
sealed.
3
Recommended Action
A. Remove the access panel at the
drain end, if provided. Inspect
the supply piping and fittings
for leaks. Fill the unit to above
the overflow drain connection.
Check the drain and overflow
connection and the piping for
leaks. Repair any piping leaks.
B. Loosen or remove covers or
flanges according to the
manufacturer's
recommendations. Replace any
defective gaskets or seals.
Apply silicone or other sealant
as required.
C. Ensure that the shower curtain
or shower door is properly
installed and is properly used
according to the manufacturer's
recommendations. Ensure that
the caulking from the wall to
the shower door is properly
installed.
A. Use a wooden or plastic object
to scrape any buildup from the
seam. Increase the frequency of
cleaning.
A. Seal the seam with silicone or
other sealant according to the
manufacturer's instructions.
1032203-5-C