TROUBLESHOOTING
PROBLEM
The ice dispenser jams
while dispensing
crushed ice
Water is leaking or
dripping from the
dispenser system
NOTE: A few drops of
water after dispensing
is normal.
Water continues to drip
from the dispenser beyond
the first few drops.
Water is leaking from
the back of the
refrigerator
Water from the
dispenser is warm
Doors
To view an animation showing how to adjust and align the doors, refer to the Product Help/FAQ section of the brand website and
search for "door closing and door alignment."
PROBLEM
The doors will not close
completely.
36
POSSIBLE CAUSES
Crushed ice is blocking the ice
delivery chute.
The glass was not held under the
dispenser long enough.
The refrigerator has just been
installed.
The water filter was recently installed
or replaced.
The water line connections were not
fully tightened.
Recently removed the doors and did
not fully tighten water line connection
Water from the dispenser is chilled to
50°F (10°C).
The refrigerator has just been
installed.
A large amount of water was
recently dispensed.
Water has not been recently
dispensed.
The refrigerator is not connected to a
cold water pipe.
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
POSSIBLE CAUSES
The door is blocked open.
A bin or shelf is in the way.
Recently installed
SOLUTIONS
Switch from crushed ice to cubed ice to clear the ice
dispenser. Then switch back to crushed ice.
Hold the glass under the dispenser 2 to 3 seconds after
releasing the dispenser lever.
Flushing the water system removes the air from the lines
which causes the water dispenser to drip. Flush the water
system. See "Water and Ice Dispensers."
Flushing the water system removes the air from the lines
which causes the water dispenser to drip. Flush the water
system. See "Water and Ice Dispensers."
See "Connecting the Water."
See "Remove and Replace Refrigerator Doors."
This is normal.
Allow 24 hours after installation for the water supply to cool
completely.
Allow 3 hours for the water supply to cool completely.
The first glass of water may not be cool. Discard the first
glass of water dispensed.
Make sure the refrigerator is connected to a cold water pipe.
See "Water Supply Requirements."
WARNING
Explosion Hazard
SOLUTIONS
Move food packages away from door.
Push bin or shelf back into the correct position.
Remove all packaging materials.