covered by the warranty scheme. This method is based on the NEN-EN 1334
standard.
- The purchaser - provided that he is a natural person who is not acting in the course
of his profession or business - may claim the rights to which he is entitled under the
EN
warranty without prejudice to his rights or claims in accordance with the law.
4
No warranty
We strongly advise our customers to purchase Auping products at recognised
Auping dealers only. The warranty does not apply to Auping products which have
not been purchased at recognised Auping dealers (physical or online) and/or which
have not been delivered and assembled by a recognised Auping dealer.
The Auping warranty is valid in all countries where Auping is officially represented.
Warranty and service may be refused in situations in which Auping products have
been transported to countries where Auping is not officially represented.
Registration
If you wish to be able to use the extended warranty, you must register on
www.auping.com/warranty or register by sending the warranty card attached
to the user manuals no later than 3 months after the invoice date.
Service (spare parts after warranty period)
A service period is available in addition to the warranty period. This is the minimum
period during which service is provided for Auping products. Service may of course
be provided during a longer period for products for which this is appropriate.
Unlike the warranty, which is available free of charge or based on an annual
depreciation, service is provided on the basis of the prices stated in the Auping
service price list.
The service period for motors and electronic parts for the Auping Royal mesh base
is 5 years. A two-year service period is available for motors, gas springs and
electronic parts for the K2 or AVS mesh bases and AVS boxspring bases. A three-
year service period applies to mattresses, while the service period for top
mattresses is 2 years. There is a 2 year' service period for bed frames (surrounds)
and accessories, with the exception of lacquers.
Other points
Auping explicitly reserves the right to amend the warranty and service conditions.
However, the warranty and service conditions at the time of purchase will continue
to apply, even if the conditions are amended in the meantime.
_ _ 0DV54_5939 BW.pdf - pag.80
LET OP !!! Lage resolutie!
February 6, 2012