Troubleshooting
Problem
Your smartwatch doesn't
turn on
Your smartwatch
isn't detected by a
smartphone
Your smartwatch
is detected by a
smartphone, but fails to
connect
If the actions from above-mentioned list do not help,
please contact support service at Canyon web-site:
http://canyon.eu/ask-your-question/
Download extended functional guide by the link:
https://canyon.eu/files/manuals/quickquides/
smartwatches/functional-guide.pdf
Safety Instructions
Read and follow all instructions before
usage of this device.
Solution
Connect to charging
USB cable and wait for a
few minutes
Make sure that
Bluetooth, GPS Location
Services with high
presicion are active on
your smartphone
Turn the smartwatch off
and then turn it back on.
EN