Troubleshooting - Canyon LOLLYPOP SW-63 Manual Del Usuario

Reset
Press to reset all data and reset the watch. The Canyon
Life app will delete all data for the current day, but the
"Statistics" section data for previous days will be retained.
Shutting down
Press to turn the watch off. After pressing the button,
confirm or cancel the shutdown.
Insufficient activity
When you start the application, you will see a switch that indicates
whether the feature is enabled or not. Enable and configure the
function in the Canyon Life app. When you turn on the function,
you will receive reminders about insufficient activity.

TROUBLESHOOTING

Problem
The watch does not
turn on
The watch is not
detected by the
smartphone
The watch is detected
by the smartphone, but
the connection is not
established
There are constant
disconnections from the
smartphone
SAFE USE PRACTICES
It is strongly recommended to follow these instructions when using
the watch.
1. Do not press the screen with sharp objects or apply too much
pressure.
2. Do not take the watch apart or try to repair it yourself.
3. Do not drop, throw or bend the watch.
4. To avoid injury do not use the watch if it is cracked or
otherwise damaged.
5. Use a dry cloth or a cloth dampened with a little water for
cleaning (do not use aggressive chemicals or detergents). Do
not clean the watch until it is turned off and disconnected
from the power supply.
6. Do not place the watch near heaters or open flames. Do not
expose them to direct sunlight for long periods of time.
Solution
Connect the USB cable to charge the
device and wait a few minutes. Check
the cable and charger
Make sure that BT is activated on your
smartphone. Make sure the watch is
not connected to another smartphone
Turn the watch off and then on again.
Turn BT off and then on again on your
smartphone. Restart your smartphone
Allow the application to run in the
background and remove any other
restrictions
EN
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