Troubleshooting Guide - RIDGID NaviTrack Scout Manual Del Usuario

14. Trouble Shooting Guide
PROBLEM
Scout locks up during use.
While tracing, lines are "jumping" all
over the screen in micro map.
While locating a sonde, lines are
"jumping" all over the screen.
Distance between sonde and either
Pole is not equal.
Unit acts erratic, won't power down.
Display appears completely dark, or
completely light when it is turned ON.
There is no sound.
Scout will not pick up the signal.
Scout will not turn ON.
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PROBABLE FAULT LOCATION
Turn the unit OFF, then back ON. Remove the batteries if the unit will not turn off.
This indicates that the Scout is not picking up the signal or there is interference.
Make sure that the transmitter is well connected and grounded. Point the Scout at either lead to be sure that you
have a complete circuit.
Try a higher frequency.
Try to determine the source of any noise and eliminate it.
Check the batteries in the sonde to see if they are working
Verify signal by placing lower antenna close to sonde.
Note – Sondes have difficulty emitting signals through cast iron and ductile iron lines.
Sonde may be tilted or there may be a cast iron to plastic transition.
Batteries may be low. Replace with fresh batteries and turn ON.
Try powering the unit off and then back on.
Adjust the LCD screen contrast.
Adjust the sound level in the sound menu.
Check if the correct mode and frequency is set.
Check orientation of batteries.
Check if the batteries are charged.
Check to see that the battery contacts are OK.
Unit may have blown a fuse (factory service is required).