Troubleshooting Guide
Should this unit exhibit a problem, check the following before seeking service:
No Power
• Power is not on; press the ON/STANDBY button is illuminated blue.
• Make sure unit is connected to AC power.
No Sound – General
• Master Volume is set to minimum; raise volume.
• Correct Function was not selected; select your function choice by pressing the FUNCTION
button
• The pedestal speaker is not connected in the back of the system
• Headphones are still connected to headphones jack; unplug headphones.
No Sound – If connected to a TV
• Volume on the TV is muted or too low.
• White and Red audio plugs are not connected properly, see pages 7 and 8.
• Select the source on your TV (AV, AV1, AV2, Input 1, Input 2, etc).
Lyrics do not appear on the screen
• If connected to an external TV, Yellow Video plug is not connected properly, see pages 7 and 8.
• If connected to a TV, the source was not selected on your TV.
• The file/track being played is not an MP3+G or CD+G file. These are the only files that allow
you to view the lyrics on the screen.
CD section is not working properly
• No disc inserted, or disc inserted upside down; insert disc correctly.
• Make sure to use a CD, CD+G or when downloaded music has been burnt; insure the disc is a
CDR or CDRW.
• Lens is dirty. Disconnect the power and clean the lens with a CD lens cleaner.
• Moisture has formed. Power the unit off, unplug the unit from the outlet and allow the system
to dry for approximately 20-30 minutes.
No sound from the microphone
• Make sure it is firmly connected to the Mic jack 1 or Mic jack 2.
• Confirm the microphone power switch is ON, see page 11.
• Make sure the perspective MIC VOLUME control(s) is/are rotated to the right to increase the
volume
• Rotate the MASTER VOLUME dial to the right to increase the volume.
File(s) on USB jack not playing
• The file is corrupted; replace file.
• The file is not in a format this unit will play.
• The connected USB device is not supported by the product.
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