Something not working
Certain problems are due to lack of simple maintenance or oversights, which can be solved easily
without calling out an engineer. Before contacting your local Service Centre, please carry out the
checks listed below.
During machine operation it is possible that the red Start/Pause pilot light flashes to indicate that
the machine is not working.
Once the problem has been eliminated, press the Start/Pause button to restart the program. If
after all checks, the problem persists, contact your local Service Centre.
Malfunction
The washing
machine does
not start:
The machine
does not fill:
The machine fills
then empties
immediately:
The machine
does not empty
and/or does not
spin:
20
Possible cause
The door has not been closed.
The plug is not properly inserted in
the power socket.
There is no power at the socket.
The selector dial is not correctly
positioned and the Start/Pause
button has not been depressed.
The delay start has been selected.
The water tap is closed.
The inlet hose is squashed or kinked.
The filter in the inlet hose is blocked.
The door is not properly closed.
The end of the drain hose is too low.
The drain hose is squashed or kinked.
The drain filter is clogged.
The option Rinse Hold has been
selected.
The laundry is not evenly distributed
in the drum.
Solution
Close firmly the door.
Insert the plug into the power
socket.
Please check your domestic
electrical installation.
Please turn the selector dial and
press the Start/Pause button
again.
If the laundry are to be washed
immediately, cancel the delay
start.
Open the water tap.
Check the inlet hose connection.
Clean the water inlet hose filter.
Close firmly the door.
Refer to relevant paragraph in
"water drainage" section.
Check the drain hose connection.
Call Service.
Disable the option Rinse Hold or
select Spin program.
Redistribute the laundry.