Troubleshooting - wissner-bosserhoff sentida 7-i Manual De Instrucciones

9.2 Troubleshooting

Malfunction
Electric motor adjustments do
not function correctly.
Electric motor adjustments do
not function.
The SafeFree side guard cannot
be adjusted properly anymore.
The castors do not brake or do
not roll.
Bed does not move/moves in
an undesired way.
Alarm is not triggered
Weighing system menu is not
displayed correctly
108
Possible cause
Mechanics are locked.
Handset faulty or not plugged in
correctly.
Plug not connected to the power
supply and battery (if applicab-
le) empty
The system was overloaded
and the temperature protection
has switched off; the fuse has
tripped
Mechanics are locked.
Mechanical parts are bent
Impurities have become caught
in castors over time.
The castor system is defective.
Software or hardware of the
CareBoard is defect
®
Defect sensors for humidity,
brakes and side guards
Humidity sensor mat not
connected correctly
The sensitivity of the sensors is
set incorrectly
Weighing box is defective or not
connected correctly
Remedy
Check moving parts and remove
any foreign bodies.
Contact our customer service
and request a replacement.
Connect the plug with the power
supply system.
Wait for the system to cool
down (up to 20 min.). If the
system still does not function,
contact our customer service.
(the power box may need to be
replaced)
Check moving parts and remove
any foreign bodies.
Please contact our customer
service.
Remove impurities.
Please contact our customer
service.
Reset the bed by pushing
the STOP button; in case of a
permanent error, please contact
the WiBo customer service
Contact the customer service
Check the correct connection of
the mat
Make new settings while the
resident is lying in bed
If it is suspected that the
weighing box is defect, please
contact the WiBo customer
service.