Tecno-gaz Hydra Electronic Plus Manual De Uso página 63

GUARANTEE
1. The product is guaranteed for a period of 12 months.
2. The guarantee begins from the date of delivery of the machine to client proven by the restitution of
the guarantee label attached to the tool, filled in, stamped and signed by the dealer.
3. Repair or substitution during guarantee of a part is effected upon the absolute judgment of TECNO-
GAZ company. It does not include the transfer of employees, packaging and shipping costs, which are
charged to the customer.
4. Excluded from the guarantee are light bulbs, fuses, and components subject to normal wear.
5. The right to complete substitution of the machine is not recognized
6. The guarantee does not cover damage caused by improper maintenance, negligence, incompetence
or other causes not related to the constructor.
7. The guarantee does not include any compensation for direct or indirect damage of any nature
towards persons or things, caused by the inefficiency of the machine.
8. TECNO-GAZ is not responsible for breakdowns or damage caused by inappropriate use of the
product or in case ordinary maintenance has not been carried out or elementary principles of correct
maintenance (negligence) have been ignored.
9. There is no acknowledgment of compensation for machine stoppage.
10. Mounting, service, overhaul, and control of tools have to be carried out exclusively by service
centers authorized by TECNO GAZ to be identified by the card issued after the participation in
the certification course.
11. Any intervention on the tool carried out by unauthorized staff excludes the right to guarantee
as well as the direct liability of the producer. This also applies to interventions performed out of
the guarantee period.
12. Components replaced under guarantee must be returned to TECNO-GAZ postage paid. Failure to
return the part within 10 days the cost of the part will be charged to the buyer
13. TECNO-GAZ does not accept return from final users, unless specifically authorized in writing.
14. Return to TECNO-GAZ for repairs, must be controlled by the dealer or by service centers chosen by
the final user in compliance with commercial procedures CM-P-003 entitled "CONTROL OF REQUESTS
FOR RETURN, REPAIR, SUBSTITUTION OF TECNO-GAZ PRODUCTS AND CLIENT COMPLAINTS".
15. Return to TECNO-GAZ must be documented and authorized as per internal procedures.
16. Products returned to TECNO-GAZ must have attached documentation of authorized return
and a document describing the breakdown, otherwise the diagnostic cost will be charged.
17. All products in repair must be shipped to TECNO-GAZ postage paid and adequately packaged (we
suggest using the original packaging)
The goods travel at sender's risk.