Troubleshooting; Error Messages - Foss Infratec Sofia Manual Del Usuario

Infratec™ Sofia
6

Troubleshooting

The Infratec Sofia is a dependable, trouble-free instrument, designed for many years
of service on your farm. In spite of the rugged design, problems may arise that require
attention.
There are no user-serviceable parts inside the instrument enclosure. Because of this
design, we emphasize that under no circumstances should the user attempt to open
the instrument cabinet and service any part. The components may be damaged or
misaligned by handling. Any diagnosis of internal functions should be performed
using software diagnostics, not by internal inspection.
System failure can be detected by malfunctions and error messages. Follow the
recommendations and eliminate any possible causes listed.
When all recommendations have been checked, and if the instrument is still not
operating, please contact your local FOSS service center (or your local authorized
distributor) if the problem is not resolved (see www.foss.dk for further information).
6.1

Error Messages

Message
SHW home position not found
The motor load is too high
The motor speed is too low
The SHW has been moved by user
The motor is out of bounds
SHW gearbox error
SHW encoder error
SHW home position incorrect
Internal temperature too high
The supply voltage is too low
The supply voltage is too high
Sample illumination time too long
Lamp not responding
Could not set lamp voltage
Could not set lamp course voltage
User Manual 6002 5350 / Rev. 6
Action
Restart instrument and retry analysis. If prob-
lem persists, please contact your local service
representative.
Check SHW for jammed objects and restart
instrument if required.
Check SHW for jammed objects.
Restart instrument and retry analysis. If prob-
lem persists, please contact your local service
representative.
Check SHW for jammed objects.
Please contact your local service representative.
Please contact your local service representative.
Restart instrument and retry analysis.
Turn OFF instrument and allow to cool before
restarting.
Check power supply.
Check power supply.
Restart instrument and retry analysis. If prob-
lem persists, please contact your local service
representative.
Restart instrument and retry analysis. If prob-
lem persists, please contact your local service
representative.
Restart instrument and retry analysis. If prob-
lem persists, please contact your local service
representative.
Restart instrument and retry analysis. If prob-
lem persists, please contact your local service
representative.
6:1