Error messages
Error message
Cause/Action
RIBBON END
• The print cartridge runs out.
SET CARTRIDGE
SET PAPER
• The print paper runs out.
PUSH EXEC
• The paper tray is not inserted to the
PAPER JAMMING
• The print paper may jam.
REMOVE PRINTS
MEDIA MISMATCH
• The print paper and print cartridge do
PUSH EXEC
REMOVE PRINTS
• The print paper remains at the ejection
PUSH EXEC
PRINTER ERROR
• Some trouble occurs on the printer.
SERVICE CALL
Bluetooth ERROR
• Some trouble occurs on the Bluetooth
SERVICE CALL
24
Troubleshooting
tReplace the print cartridge.
tPut the print paper in the paper
tray, and press the EXEC button.
printer.
tInsert the paper tray, and press the
EXEC button.
tRemove the jammed paper, if any.
See "If paper jams" on page 22.
not match.
tPut the same size of the print paper
as the print cartridge, and press the
EXEC button.
slot.
tRemove the paper tray, then the
print paper. Then press the EXEC
button.
tContact your Sony service facility
or your Sony dealer.
function.
tContact your Sony service facility
or your Sony dealer.