Troubleshooting for hearing instruments
Problem and possible solutions
Sound is weak.
●
Increase the volume.
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Charge the hearing instrument.
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Clean or exchange the ear piece.
Hearing instrument emits whistling sounds.
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Reinsert the ear piece until it fits securely.
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Decrease the volume.
●
Clean or exchange the ear piece.
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Problem and possible solutions
Sound is distorted.
●
Decrease the volume.
●
Charge the hearing instrument.
●
Clean or exchange the ear piece.
Hearing instrument emits signal tones.
●
Charge the hearing instrument.
Hearing instrument does not work.
●
Turn the hearing instrument on.
●
Charge the hearing instrument. Observe also the
status LEDs on the charger.
Consult your Hearing Care Professional if you encounter further
problems.
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