KRUPS
SERIE EA9000
PROBLEM / MALFUNCTION
The coffee is not creamy.
The coffee grinder makes a
strange noise.
No steam comes out of the nozzle.
There is not enough milk froth.
The milk froth is not fine enough.
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PROBABLE CAUSES
The machine may need to run a
n
cleaning cycle.
The coffee is not fresh enough.
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Foreign objects are inside the
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grinder.
The nozzle or the nozzle support is
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blocked.
The water used is not suitable for
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making steam.
The steam does not come out
n
properly.
The milk is not cold enough.
n
The steam does not come out
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properly.
The milk is not suitable.
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CORRECTIVE ACTIONS
Start a cleaning of the machine
n
(see section 8).
Try using fresher coffee beans /
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grounds.
Check whether you can extract the
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foreign object using a tool. Unplug
the machine before you do this.
Contact the KRUPS Customer
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Service.
Wash the steam nozzle manually
n
(see section 8); clean and unblock
each part.
Check that the steam nozzle is
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screwed on properly.
Empty the tank and remove the
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Claris cartridge temporarily.
Fill the water tank with mineral
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water with high calcium content
(>100 mg/l) and carry out steam
cycles (5 to 10) consecutively into
a container until you get a
continuous flow of steam.
See paragraph above.
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We recommend that you use cold
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pasteurised or UHT milk, freshly
opened.
Check that the milk is fresh and
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cold.
Check that there is enough milk in
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the glass.
Wash the steam nozzle manually
n
(see section 8); clean and unblock
each part.
Check that the steam nozzle is
n
screwed on properly.
We recommend that you use cold
n
pasteurised or UHT milk, freshly
opened.