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8.1 What to do if...
Problem
The appliance does not
operate.
The appliance is noisy.
The lamp does not work.
The compressor operates
continually.
Water flows on the rear
plate of the refrigerator.
Water flows into the refrig‐
erator.
Water flows on the floor.
The temperature in the ap‐
pliance is too low/too high.
Possible cause
The appliance is switched
off.
The mains plug is not con‐
nected to the mains socket
correctly.
There is no voltage in the
mains socket.
The appliance is not sup‐
ported properly.
The lamp is in stand-by.
The lamp is defective.
Temperature is set incor‐
rectly.
Many food products to be
frozen were put in at the
same time.
The room temperature is
too high.
Food products placed in
the appliance were too
warm.
The door is not closed cor‐
rectly.
During the automatic de‐
frosting process, frost
melts on the rear plate.
The water outlet is clog‐
ged.
Food products prevent that
water flows into the water
collector.
The melting water outlet is
not connected to the evap‐
orative tray above the com‐
pressor.
The temperature regulator
is not set correctly.
Solution
Switch on the appliance.
Connect the mains plug to
the mains socket correctly.
Connect a different electri‐
cal appliance to the mains
socket. Contact a qualified
electrician.
Check if the appliance
stands stable.
Close and open the door.
Refer to "Replacing the
lamp".
Refer to "Operation" chap‐
ter.
Wait a few hours and then
check the temperature
again.
Refer to climate class chart
on the rating plate.
Allow food products to cool
to room temperature be‐
fore storing.
Refer to "Closing the door".
This is correct.
Clean the water outlet.
Make sure that food prod‐
ucts do not touch the rear
plate.
Attach the melting water
outlet to the evaporative
tray.
Set a higher/lower temper‐
ature.