troubleshooting
PROBLEM
Fills with the wrong
temperature water.
Lid locked or will not open.
Does not drain and/or spin.
Load is too wet at the end
of the cycle.
Leaks water.
Has excessive suds.
Has an odor.
WA7000M_DC68-03774A-03_EN.indd 34
WA7000M_DC68-03774A-03_EN.indd 34
SOLUTION
•
Turn both faucets on fully.
•
Make sure the temperature selection is correct.
•
Make sure the hoses are connected to the correct faucets.
Flush water lines.
•
Disconnect the hoses and clean the screens. The hose fi lter screens
may be plugged.
•
As your washer is fi lling, the water temperature may change as
the automatic temperature control feature checks incoming water
temperature. This is normal.
•
While your washer is fi lling, you may notice just hot and/or just
cold water going through the dispenser when you have selected
cold or warm wash temperatures. This is a normal function of the
automatic temperature control feature as your washer determines the
temperature of the water.
•
Press the Start/Pause button to stop your washer.
•
It may take a few moments for the lid lock mechanism to disengage.
•
Check the fuse or reset the circuit breaker.
•
Straighten the drain hoses. Eliminate kinked hoses. If there is a drain
restriction, call for service.
•
Close the lid and press the Start/Pause button. For your safety, your
washer will not spin unless the lid is closed.
•
Use the High spin speed.
•
Use high effi ciency detergent to reduce over–sudsing.
•
The Load is too small. Very small loads (one or two items) may
become unbalanced and not spin out completely.
•
Make sure all hose connections are tight.
•
Make sure the end of the drain hose is correctly inserted and secured
to the drainage system.
•
Avoid overloading.
•
Use high effi ciency detergent to prevent over–sudsing.
•
Use high effi ciency detergent to prevent over-sudsing.
•
Reduce the detergent amount for soft water, small or lightly soiled
loads.
•
Non-HE detergent is NOT recommended.
•
Check your Detergent . Excessive suds collect in nooks and crannies
and cause mold.
•
Run cleansing cycles to sanitize the machine periodically. (Silver Care
or Sanitize Cycle or Self Clean)
•
Dry the interior of your washer after the total cycle has fi nished.
English - 34
4/12/2018 3:43:43 PM
4/12/2018 3:43:43 PM