FAILURE REPORT
(Please describe in detail the nature of the malfunction to assist us in performing failure analysis):
T
P
T
URBO
UMPS AND
URBOCONTROLLERS
Claimed Defect
❒ Does not start
❒ Does not spin freely
❒ Does not reach full speed
❒ Mechanical Contact
❒ Cooling defective
Describe Failure:
Turbocontroller Error Message:
I
P
/
ON
UMPS
CONTROLLERS
❒ Bad feedthrough
❒ Vacuum leak
❒ Error code on display
Describe failure:
Customer application:
L
D
EAK
ETECTORS
❒ Cannot calibrate
❒ Vacuum system unstable
❒ Failed to start
Describe failure:
Customer application:
A
O
V
, I
.
LL
THER
ARIAN
NC
❒ Pump doesn't start
❒ Doesn't reach vacuum
❒ Pump seized
Describe failure:
Customer application:
Request for Return
Health and Safety Certification
Position
❒ Noise
❒ Vertical
❒ Vibrations
❒ Horizontal
❒ Leak
❒ Upside-down
❒ Overtemperature
❒ Other
................................
❒ Clogging
❒ Poor vacuum
❒ High voltage problem
❒ Other ..............................
❒ No zero/high background
❒ Cannot reach test mode
❒ Other ...............................
❒ Noisy pump (describe)
❒ Overtemperature
❒ Other ...............................
August 2003 — Page 2 of 2
Parameters
Power:
Current:
Temp 1:
Temp 2:
Operation Time:
V
/
ALVES
COMPONENTS
❒ Main seal leak
❒ Solenoid failure
❒ Damaged sealing area
Describe failure:
Customer application:
I
NSTRUMENTS
❒ Gauge tube not working
❒ Communication failure
❒ Error code on display
Describe failure:
Customer application:
D
P
IFFUSION
UMPS
❒ Heater failure
❒ Doesn't reach vacuum
❒ Vacuum leak
Describe failure:
Customer application:
ISO
9001
R E G I S T E R E D
Rotational Speed:
Inlet Pressure:
Foreline Pressure:
Purge flow:
❒ Bellows leak
❒ Damaged flange
❒ Other ...............................
❒ Display problem
❒ Degas not working
❒ Other ...............................
❒ Electrical problem
❒ Cooling coil damage
❒ Other ...............................