Repair And Warranty - Megger TPT420 Guia Del Usuario

Repair and warranty

The instrument contains static sensitive devices,
and care must be taken in handling the printed
circuit board. If an instrument's protection has
been impaired it should not be used, but sent for
repair by suitably trained and qualified personnel.
The protection is likely to be impaired if for
example; it shows visible damage; fails to perform
the intended measurements; has been subjected
to prolonged storage under unfavourable
conditions, or has been subjected to severe
transport stresses.
Note: Any unauthorised prior repair or
adjustment will automatically invalidate the
warranty.
Instrument repair and spare parts
For service requirements for Megger instruments
contact:
Megger Limited
Dover, Kent CT17 9EN
England
Tel: +44 (0) 1304 502 243
Fax: +44 (0) 1304 207 342
Megger
Valley Forge Corporate Centre
2621 Van Buren Avenue
Norristown, PA 19403 USA
Tel: +1 610 676 8579
Fax: +1 610 676 8625
or an approved repair company.
Returning an Instrument for
Repair
If it is necessary to return an instrument for
repair, a Returns Authorisation number must
first be obtained by contacting one of the
addresses shown. You will be asked to provide key
information, such as the instrument serial number
and fault reported when the number is issued.
This will enable the Service Department to prepare
in advance for the receipt of your instrument, and
to provide the best possible service to you.
The Returns Authorisation number should be
clearly marked on the outside of the product
packaging, and on any related correspondence.
The instrument should be sent, freight paid to the
appropriate address. If appropriate a copies of
the original purchase invoice and of the packing
note, should be sent simultaneously by airmail to
expedite clearance through customs.
For instruments requiring repair outside the
warranty period a repair estimate will be
submitted to the sender, if required, before work
on the instrument commences.
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