Troubleshooting - Sony Wega KE-P37XS1 Manual De Instrucciones

Troubleshooting

Here are some simple solutions to problems which may affect the picture and sound.
TV
Problem
No picture
No picture (screen is dark) and no sound. • Check the aerial connection.
The TV turns off automatically. (The TV
enters the standby mode.)
No picture or no menu information from
equipment connected to the Scart
connector.
Poor picture/Unstable picture.
Double images or ghosting.
Only snow and noise appears on
the screen.
Dotted lines or stripes.
No colour on colour programmes.
Some tiny black points and/or bright
points on the screen.
The picture is too bright.
Picture (stripe) noise.
Poor picture (white saturation) when
viewing a signal from Scart connector
3/ .
S
Possible solution
• Connect the TV to the mains, and press the
right side of the TV set.
• If the (standby) indicator is on, press AUX/VIDEO
remote control.
• Check if the Sleep Timer is activated (page 25).
• Check if Auto Shutoff is activated (page 25).
• Check that the optional equipment is on and press the
repeatedly on the remote control until the correct input symbol is
displayed on the screen (page 40).
• Check the connection between the optional equipment and the TV.
• Check aerial/cable connections.
• Check the aerial location and direction.
• Check if the aerial is broken or bent.
• Check if the aerial has reached the end of its serviceable life. (3-5
years in normal use, 1-2 years at the seaside)
• Keep the TV away from electrical noise sources such as cars,
motorcycles, or hair-dryers.
• Using the menu system, select the "Picture Adjustment" menu and
select "Reset" to return to the factory settings (page 19).
• If you set the Power Saving function to "Reduce," picture colours
may become dimmer (page 22).
• The picture of the display is composed of pixels. Tiny black points
and/or bright points (pixels) on the screen, do not indicate a
malfunction.
• Using the menu system, select the "Picture Adjustment" menu and
select "Picture Mode" Then select the desired picture mode (page
18).
• Make sure that the aerial is connected using the supplied coaxial
cable.
• Keep the aerial cable away from other connecting cords.
• Do not use 300-ohm twin lead cables as interference may occur.
• Make sure that the output signal of the equipment connected to the
Scart connector 3/
signal, please connect the equipment to Scart
2/ .
power switch on the
is not an RGB signal. If it is an RGB
S
1/
Additional Information
on the
button
GB
or
continued...
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