NEOiD PTZ NDI 20X Manual Del Operador página 125

Unable to access video conference camera through IE Browser
1. Using PC to access the network to test whether the network access
can work properly, first of all, the network fault caused by the PC virus
can be eliminated, until the PC and video conference camera can
communicate with each other Ping.
2. Disconnect the network, connect video conference camera and PC
separately, and reset the IP address of PC.
3. Check IP address, subnet mask, and gateway settings for video
conference camera
4. Check whether the MAC address is conflicts.
5. Check whether the web port is occupied by another device.
Forget the IP address or login password
Please remember (The default IP address: 192.168.100.88; default user
name: admin; default password: admin).
Remote control can not control
1.Check and replace the new battery for the remote controller.
2.Check whether the camera working mode is correct.
3.Check whether the address of remote control can match the
camera.
Serial port can not control
Check whether the camera protocol, address such is the same.
16)Check whether the control line is connected well.