EN
Problem
The espresso / coffee
runs along the outside
of the
portafi lter
(d).
Despite a pumping
noise, no water comes
out of the device.
The espresso / coffee
runs very slowly into
the cup.
A large amount of
steam is produced in
the brewing process.
During use, an
unpleasant smell is
detected.
Possible cause
The portafi lter is not inserted
correctly.
The rim of the portafi lter
is contaminated with
espresso / coffee powder.
There is no water in the water
tank (h).
The water tank (h) is inserted
incorrectly.
When it is fi rst fi lled, the water
must fi rst fi ll all pipes and the
heating unit.
The espresso / coffee powder is
pressed too fi rmly.
The espresso / coffee powder is
too fi nely ground.
The device is furred up.
The device is furred up.
The device is being used for the
fi rst time.
The device has previously been
descaled.
Fix
Make sure that it fi ts correctly.
Clean the portafi lter and the
sieve insert (b / c).
Fill the water tank.
Take out the water tank and
reinsert it. Make sure that it fi ts
correctly.
When it is fi rst fi lled, fi ll the
water tank up to the MAX
marking and allow water to
pump in Manual mode until
water runs through.
Only press down the espresso /
coffee powder lightly.
Use espresso / coffee powder
with a coarser grind.
Descale the device.
Descale the device.
A smell often develops when
new devices are fi rst used. The
smell should disappear once the
device has been used several
times.
Rinse out the device with fresh
water.
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