Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service. If
needed, service can be scheduled by visiting us online GEAppliances.com
In Canada visit GEAppliances.ca
Problem
It is not cold enough inside the appliance.
It is too cold inside the appliance.
Moisture formation on the inside of the
refrigerator com partment.
Moisture accumu lates on the re frigerator
outside surface or between the doors/door
and drawer.
partment.
The appliance makes abnormal sounds.
A slight sound is heard similar to that of
flowing water.
You hear an alarm beep.
You hear a faint hum.
The interior lighting or cooling system does
not work.
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Possible Causes
The temperature is set too high.
The temperature of the food stored is too
warm.
Too much food has been stored at one time.
The goods are too close to each other.
A door of the appliance is not tightly closed.
A door has been opened too frequently or for
too long.
The temperature is set too low.
activated or is running too long.
The climate is too warm and too damp.
A door of the appliance is not tightly closed.
The door has been opened too frequently or
for too long.
The climate is too warm and too damp.
The door is not closed tightly. The cold air
in the appliance and the warm air outside it
con densates.
The goods were not adequately packaged.
A door of the appliance is not tightly closed.
The door has been opened too frequently or
for too long.
The door gasket is dirty, worn, cracked or
mismatched.
Something on the inside prevents the door/
drawer to close properly.
The appliance is not located on level ground.
The appliance touches some object around it. Remove objects around the appliance.
The fridge storage compartment door is open. Close the door or silence the alarm manually.
The anti-condensation system is working.
Mains plug is not connected in the main
socket.
The power supply is not intact.
What to Do
Wait about 30 minutes for defrost cycle to end.
Always cool down goods before storing them.
Always store small quantities of food at a time.
Leave a gap between several foods allowing air
flow.
Close the door.
Reset the temperature.
Increase the temperature.
Close the door.
Let hot foods cool to room temperature and cover
foods and liquids.
This is normal in damp climate and will change
when the hu midity decreases.
Ensure that the door is tightly shut.
Always pack the goods well.
Close the door.
Clean the door gasket or replace them with new
ones.
Reposition the shelves. door racks. or internal
containers to allow the door to close.
Adjust the feet to level the ap pliance.
This is normal.
relatively higher temperature. You can silence the
alarm manually.
This prevents condensation and is normal.
Connect the mains plug.
Check the electrical supply to the room. Call the
local elec tricity company!
Please call customer service to change the lamp.
49-1000598 Rev. 3