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Guarantee Garantia Garantie
EN
In Compliance with General Law 23/2003 &
R.D.L. 1/2007.
If any of the parts of your ceiling fan is faulty at
any moment within the 2 year period since its pur-
chase date due to an original material defect or
manufacturing, the replacing of the part or its re-
pair will be completely free of charge
If the reparation should fail to satisfy the custom-
er and/or the object fail to present the optimum
condition for the use to which it is destined the
guarantee holder will have the right to the substi-
tution of the acquired item for another of identical
characteristics.
Do not install the product if it is damaged. This
lighting was properly packed in such a way that
its smaller parts could not get damaged during its
transport. Inspect everything to confirm that noth-
ing was damaged.
We reserve the right our specialists to study each
product returned, leaving the warranty exempt in
case of demonstrating that the incidence or failure
has been caused by the user, due to installation
problems or elements unrelated to the product.
A representative of the manufacturer will have ac-
cess to the defective products.
This warranty does not cover labour costs for the
disassembly of the Products.
If the manufacturer chooses to replace a defective
product but cannot do so, because it is not man-
ufactured or is no longer available, the manufac-
turer may replace the product with a comparable
product (whose design or specifications may vary
slightly). The replacement will be efective only for
the damaged unit.
This limited warranty shall only be valid when the
product has been properly installed, connected
and is functioning with the correct electrical val-
ues, operating range and at the environmental
conditions set forth in the technical specifications,
according to the guidelines, instructions, IEC
standards or any other document supplied with
the Products.
The manufacturer is not responsible for the elec-
trical power supply conditions, including the volt-
age surges, the voltage fluctuations, the control
systems for power waving that exceed the speci-
fied limits of the products and those defined in the
relevant supply rules.
This warranty is not valid for damages or malfunc-
tions due to force majeure or any type of fraudu-
lent, incorrect use, misuse, anomalous use or use
that violates the rules, codes or the corresponding
instructions of use, including without limitation the
contents regarding the latest safety rules, as well
as the latest industry and/or electricity regulations
in the relevant regions.
The maintenance of the product must be carried
out according to the instructions and by special-
ized personnel only.
An adequate record of the operating history must
be kept at the disposal of the manufacturer to be
inspected at any moment.
If it is determined that a product is defective or
does not function in accordance with the product
specifications, the buyer must notify the manufac-
turer in writing.
All warranty periods mentioned are subject to a
representative of the manufacturer being able to
access the defective product or system to check
such non-conformity. The warranty claims must be
notified and sent to the manufacturer's regional
office within 30 days of such indication, and at
least the following information must be specified
(additional information may be requested):
- Defective products. For the guarantees of a Sys-
tem, other components that are used must also
be specified.
- Date of installation and invoice date.
- A detailed description of the problem, the amount
and the percentage of malfunctions, together with
the fault date code.
- The application, the functioning hours and
switching cycles.
- When the warranty claim is justified, the manu-
facturer shall bear the transportation costs. The
manufacturer may invoice to the client the re-
turned products that are not defective or noncon-
forming, together with the associated transporta-
tion, verification and handling expenses.
This warranty does not cover:
- Any exposure to corrosive environments or ag-
gressive gases of chemical origin.
- Negligent, improper or inappropriate use.
- Use of the product at a different environmental
temperature than the one specified.
- In LED light sources, faults smaller than 0.2%
for every 1000h.
- Decrease of luminous flux of less than 30% in
LED light sources.
- Relative humidity in the installation above 80%,
or if the conditions have been exceeded according
to the IP rating of the product for which it was
designed.
ES
Cumpliendo con la Ley 23/2003, R.D.L. 1/2007.
Si alguna pieza de su ventilador de techo fallara
en cualquier momento dentro del período de 2
años desde la fecha de compra debido a un de-
fecto originario de los materiales o de fabricación,
procederemos a su reparación o a la reposición
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