7. FAQ - Rectifying faults
Why are the device drivers for the Snooper+ not installed automatically when a USB cable is connected?
In combination with the WOW! software there are instances in certain Windows versions where Windows tries to find the
device drivers automatically but fails. The drivers must then be installed manually. See „7.1 Installing Snooper+ device
driver." Site 31.
What should be done if communication using Bluetooth does not work after it has been configured in the WOW!
software?
In this case, the Snooper device must be configured in the Windows Bluetooth environment as well.
See „7.2 Configuring Snooper+ BT for Windows Bluetooth environment" Site 33
7.1
Installing Snooper+ device driver.
The device drivers are required if the Snooper+ is connected to the computer with a USB cable.
Generally, the drivers are installed automatically when the Snooper+ device is connected to the computer.
Should this not be the case with some Windows versions in connection with certain WOW! software versions, the installa-
tion must be performed manually.
Update device driver
2
Device manager
1
1
Update device driver
31
All manuals and user guides at all-guides.com
3
2
1. Open the device manager.
Click Start
. Enter "Device manager" in the input field
1
.
2
2. Click on Update device driver
3. Right click on "WOW! Snooper USB"
of "Update driver software"
.
3
and in the context
1
.
2