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FR
12.WARRANTY
ES
Dexter products are designed to the highest DIY quality standards. Dexter provides a 36-month warranty for its products, from the date of
purchase. This warranty applies to all material and manufacturing defects which may arise. No further claims are possible, of whatever nature,
direct or indirect, relating to people and /or materials. Dexter products are not intended for professional use.
PT
problem or correct the defect.
IT
Repairs or the replacement of parts will not extend the original warranty period.
EL
Defects which have arisen as a result of improper use or wear are not covered by the warranty. Amongst other things, this relates to switches,
protective circuit switches and motors, in the event of wear.
Your claim upon the warranty can only be processed if:
PL
UA
RO
EN
The warranty stipulations apply in combination with our terms of sale and delivery.
Faulty tools to be returned to Dexter via Dexter dealer will be collected by Dexter as long as the product is properly packaged. If faulty goods are
sent directly to Dexter by the consumer, Dexter will only be able to process these goods if the consumer pays the shipping costs.
Products which are delivered in a poorly packaged condition will not be accepted by Dexter.
- Proof of the purchase date can be provided in the form of a receipt.
- No repairs and/or replacements have been carried out by third parties.
- The issue is not a matter of normal wear and tear
accessories).
- The required maintenance and repair works have been performed correctly
- There has been no forcing, improper handling, unauthorised use, or accidents
- There is no damage caused by non-observance of the safety instructions and the instructions for use.
- There is no force majeure on our part.
- No incorrect parts have been used, parts not made by DEXTER, whereas they prove to be the cause of deterioration
- The tool / battery / charger have never been disassembled or opened
- The tool / battery / charger have been in a wet environment (dew, rain, submerged in water, ...)
- A description of the complaint is enclosed.
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