ENGLISH
However, if IKEA delivers the product to the
customer's delivery address, then damage
to the product that occurs during this
delivery will be covered by IKEA.
•
Cost for carrying out the initial installation
of the IKEA appliance. However, if an
IKEA appointed Service Provider or its
authorized service partner repairs or
replaces the appliance under the terms
of this guarantee, the appointed Service
Provider or its authorized service partner
will reinstall the repaired appliance or install
the replacement, if necessary.
How country law applies
The IKEA guarantee gives you specific legal
rights, and you may also have other rights
which vary from state to state or jurisdiction to
jurisdiction. However these conditions do not
limit in any way consumer rights described in
the local legislation.
Area of validity
For appliances which are purchased in United
States or Canada, or moved to one of the
mentioned countries,the services will be
provided in the framework of the guarantee
conditions normal in the specified country.
An obligation to carry out services in the
framework of the guarantee exists only if
the appliance complies and is installed in
accordance with:
-
the technical specifications of the country in
which the guarantee claim is made;
-
the Assembly Instructions and User Manual
Safety Information.
The dedicated AFTER SALES for IKEA
appliances
Please don't hesitate to contact IKEA appointed
After Sales Service Provider to:
•
make a service request under this
guarantee;
•
ask for clarifications on installation of the
IKEA appliance in the dedicated IKEA kitchen
furniture;
•
ask for clarification on functions of IKEA
appliances.
To ensure that we provide you with the best
assistance, please read carefully the Assembly
Instructions and/or the User Manual before
contacting us.
How to reach us if you need our service
In order to provide you a quicker service, we
recommend to use the specific phone numbers
listed on this manual. Always refer to the
numbers listed in the booklet of the specific
appliance you need an assistance for.
Please also always refer to the IKEA article
number (8 digit code) placed on the rating plate
of your appliance.
SAVE THE SALES RECEIPT!
It is your proof of purchase and required for
the guarantee to apply. The sales receipt also
reports the IKEA name and article number
(8 digit code) for each of the appliances you
have purchased.
Do you need extra help?
For any additional questions not related to After
Sales of your appliances, please contact our
nearest IKEA store call centre. We recommend
you read the appliance documentation carefully
before contacting us.
Phone number:
(833) 427 - 4532
Phone number:
(833) 337 - 4006
Opening Hours:
Mon. – Fri.
Opening Hours:
8:00 am – 6:00 pm EST
Monday - Friday
Sat.
8:30am - 8:00 pm EST
9:00 am – 4:00 pm EST
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