HE360 HUMIDIFIER
TROUBLESHOOTING YOUR HUMIDIFIER
Problem
Water leakage
Leaking joints.
Brass tubing inserts
Saddle valve leaking.
No water to
Electrical
drain.
Humidistat
Humidifier power
Solenoid
Plumbing
Shut-off valve
Humidifier
Drain tubing
Low humidity
Furnace blower not
operating.
Rapid air changes. Drafts
(cold air is dry and is an
added load to the
humidifier).
High humidity
Condensation on walls.
Heavy condensation on
windows.
69-2631ES—13
Table 3. Troubleshooting Humidifier.
What to look for
Shut off water.
Tighten connections.
Verify that brass tubing inserts are used.
If a saddle valve is used as the shut-off valve, verify rubber
pad is installed on saddle valve.
Verify control circuit wiring.
Check all connections.
Turn the humidistat up all the way. If "Humidity Boost"
appears on the screen the H6062 is calling for humidity. If it
does not, the installer may not have enabled boost and it is
possible very cold outside temperatures could be restricting
humidity.
Verify that outlet has power.
After verifying other wiring components, turn on furnace fan,
turn humidistat up and down, and listen for solenoid to click.
Verify plumbing connections.
Check for kinks.
Verify shut-off valve is turned on. If a saddle valve is used,
verify that needle pierces water line and then backs out
needle to open valve.
Remove cover and verify that water flows into distribution
tray.
Verify no obstructions.
• Reset circuit breaker or check for blown fuse.
• Check that the furnace power is on.
• Check all external wiring connections.
• Check the humidity control setting.
• Call a professional heating contractor.
• Keep doors and windows closed.
• Close fireplace damper when not in use.
• Keep exhaust fan running time to a minimum.
• Seal around doors and windows.
• Turn off humidity control and water until condensation is
completely evaporated.
• Turn humidity control down low enough to eliminate
condensation caused by moisture from bathing,
mopping, cooking, etc. If moisture persists, more
ventilation is needed.
14
What to do