Troubleshooting - TOKIT Omni Cook Manual De Instrucciones De Uso

05

TROUBLESHOOTING

Fault type
Liquid leak in the
region beneath
the mixing bowl
Unable to switch
on or no display
Unable to put the
mixing bowl into the
dock on the main
engine frame
Unable to heat up
Interruption
causes the device
to stop During its
operation
Incorrect weight
Interruption
causes the device
stop during
cooking process
No access to
Wi-Fi connection
Unable to
upgrade the
system /software
Fault diagnosis and solutions
Immediately disconnect the power plug.
Wipe off any excessive liquid beneath the mixing bowl with a towel or an
absorptive sponge.
Do not move or tilt the main engine frame in case liquid may come into
contact with sensitive parts inside.
Do not attempt to disassemble the main engine. It does not contain any
parts that you can repair by yourself.
If you cannot rule out the probability of liquid in the main engine frame, do
not turn the device on. Please contact the customer service.
Check whether the power cord is properly plugged into the socket.
Check whether the bottom of the mixing bowl has been stuck by foreign
objects.
The cooking time may not be properly configured. Check whether you
have configured the time appropriately.
The temperature value has not been selected. Check whether you have
already configured the temperature.
Take the mixing bowl out of the main engine frame.
Reduce the amount of food materials or add a little bit of water.
Reload the mixing bowl.
Check whether the air vent is unclogged or unblocked at the rear of the
main engine frame.
Press and hold the control knob to restart the device.
Wait for about 5 minutes (cooling time). If any system error message is still
displayed after the specified cooling time, please contact the customer
service.
Make sure nothing is leaning against the main engine frame.
Make sure the power cord is not stretched too much.
Make sure the device is placed on a clean, steady, horizontal and flat surface.
Do not touch the device throughout the weighing process.
Food materials were not added as required.
Take the mixing bowl out of the main engine frame and empty it.
Place the emptied mixing bowl into the main engine frame again.
Restart the cooking process.
Check whether the system /software is the latest version.
Check whether the Wi-Fi intensity is strong enough at the position of the product.
Check whether the product is cooking.
Check whether the Wi-Fi connection is normal.
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