LIABILITY OF THE MANUFACTURER
The manufacturer declines all direct and/or indirect criminal and/or civil liability for:
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Non-compliance with the instructions that the instruction manual contains.
Unauthorized modifications and repairs.
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Use not in accordance with the directives of security.
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Installation not in accordance with the standards in force in the country of installation and with the
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directives of security.
Lack of maintenance.
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Use of non-original or non-specific spare parts for the stove model events extraordinary.
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GENERAL WARRANTY CONDITIONS
1. The products issued by Vertex Life SL under any of its brands as of January 1, 2022 have the
guarantee conditions provided for in the transposition of European Union directives regarding
contracts for the sale of goods and the supply of content or digital services. Modification of the
consolidated text of the General Law for the Defense of Consumers and Users and other
complementary laws, approved by Royal Legislative Decree 1/2007, of November 16, which have
been carried out through the approval of Royal Decree 7/ 2021 of April 27, and Royal Decree Law
24/2021, of November 2.
2. Vertex Life SL, in accordance with the aforementioned royal decrees, is liable to the user for any
lack of conformity of its products that manifest during the first three years from the date of
acquisition of the good. In case of doubt about the date, the date of purchase of the product reflected
in the purchase invoice will prevail. Unless proven or evidence to the contrary, it will be presumed
that the lack of conformity of the product that is manifested in the first two years from that date,
already existed when the product was launched, except when for the goods this presumption is
incompatible with its nature. or the nature of the non-conformity.
3. In accordance with the standard, the consumer or user will cooperate with the manufacturer and its
CENSAT after-sales service to the extent reasonably possible and necessary to establish whether
the cause of the lack of conformity is attributable to a manufacturing defect or to other reasons.
The obligation to cooperate will be limited to the technical means available that are less intrusive
for the consumer or user. When the consumer or user refuses to cooperate, the consumer or user
being here informed of this obligation of said requirement in a clear and understandable manner,
the burden of proof as to whether or not the lack of conformity existed at the time indicated in
article 120, sections 1 or 2, as applicable, will fall on the consumer or user.
4. The guarantee will not be operative in the following cases:
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Breakdown or malfunction caused by incorrect installation according to the assembly instructions
or non-compliance with current regulations in the installation of the appliance or in the flue gas
evacuation chimney or in the hydraulic or electrical networks.
Installations carried out in breach of the installation requirements of current state or regional
•
regulations. On a prevalent but not exclusive basis, those included in the Regulation of Thermal
Installations of Buildings (RITE) for equipment with nominal thermal power equal to or greater
than 5 kW.
Equipment in which the maintenance obligations for users of current state or regional regulations
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have been breached. Prevalently but not exclusively, those included in the Building Installations
Regulations (RITE) for equipment with nominal thermal power equal to or greater than 5 kW. In
this sense , the alarm notification of the unit's operating hours counter must have been attended
to in a timely manner.
Equipment in which inappropriate accessories, non-approved or foreign to the original
•
components have been used for installation or operation.
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