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21. WARRANTY
Moretti products are guaranteed for 2 (two) years from the date of sale against material and
manufacturing defects, subject the following limitations. The warranty is voided by improper
use, abuse, modifications to the product and failure to follow the instructions. The intended
use of the product is given in the user manual. Moretti is not liable for damage, injury or any
other consequences resulting from installation or use which are not scrupulously conforming
with the instructions given in the installation, assembly and user manual. Moretti does not
guarantee its products against damage or defects in the following circumstances: natural
disasters, unauthorised repair or maintenance, improper electric power supply (as applicable),
use of parts or components not supplied by Moretti, failure to follow the guidelines and
instructions for use, tampering, shipping damage (other than the original shipping by Moretti),
or failure to perform maintenance as indicated in the manual. Components subject to wear
and tear are not covered by this warranty if the damage is caused by normal use of the
product.
21.1 Warranty on rechargeable batteries (if provided)
The original and replacement batteries are covered by a ninety-day warranty on performance
and a six-month warranty on manufacturing defects or as required by law. If completely
charged batteries are left unused for more than three consecutive months, the warranty is
automatically invalidated. If completely discharged batteries are left unused for more than
three consecutive days, the warranty is automatically invalidated.
22. REPAIRS
22.1 Repairs under warranty
If a Moretti product has material or manufacturing defects during the warranty period,
Moretti will agree with the client whether the defect is covered by the warranty. Moretti,
at its sole discretion, may replace or repair the article at a specified Moretti reseller or its
own premises. The costs of labour incurred in repairing the product will be borne by Moretti
if it determines that the repair is covered by the warranty. Repair and replacement do not
renew the warranty period.
22.2 Repairing a product not covered by the warranty
A product not covered by warranty may be returned for repair only if authorised in advance
by Moretti customer service. The costs of labour and shipping incurred by repairs not covered
by the warranty are borne by the client or reseller in their entirety. Repairs on products
not covered by the warranty are themselves guaranteed for 6 (six) months from the day of
reception of the repaired product.
22.3 Non-defective products
The client will be notified if Moretti concludes that the product is not defective after having
received and examined it. The product will be returned to the client at his expense.
23. REPLACEMENT PARTS
Moretti original replacement parts are guaranteed for 6 (six) months from the day of delivery.
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