Troubleshooting for hearing aids
Problem and possible solutions
Sound is weak.
■
Increase the volume.
■
Charge the hearing aid.
■
Clean or exchange the ear piece.
Hearing aid emits whistling sounds.
■
Reinsert the ear piece until it fits securely.
■
Decrease the volume.
■
Clean or exchange the ear piece.
Sound is distorted.
■
Decrease the volume.
■
Charge the hearing aid.
■
Clean or exchange the ear piece.
Hearing aid emits signal tones.
■
Charge the hearing aid.
Hearing aid does not work.
■
Turn the hearing aid on.
■
Charge the hearing aid. Observe also the status
LEDs on the charger.
Consult your Hearing Care Professional if you
encounter further problems.
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