Message or code
[Color] printhead #[n] out of
warranty
[Color] printhead #[n] warranty
warning
Paper advance calibration
pending
Paper too small to print paper
advance calibration
Paper too small to scan paper
advance calibration
Printhead alignment error:
paper too small
Replace [color] cartridge
Reseat [color] cartridge
Update: failed. Invalid file
52:01
61:01
62, 63, 64, 65, 67
74.1
78
79
81, 86, 87
94, 94.1
98
any other codes
Recommendation
The printhead's warranty has expired, because of the length of time it has
been in operation or because of the volume of ink used.
The printhead's warranty may be invalidated by the use of the wrong kind of
ink.
Perform paper advance calibration.
Unload paper and load larger paper.
Unload paper and load larger paper.
Unload paper and load larger paper.
Replace the cartridge.
Remove and reinsert the same cartridge.
Make sure that you have selected the correct firmware update file. Then try
again to perform the update.
The printer needs internal cleaning. Clean the printhead drop detector. If the
problem persists, contact HP Support.
The file format is wrong and the printer cannot process the job. The printer
expects jobs to be sent in PCL3 format.
Check that the printer cables are well connected and the USB cable is of good
quality. Try again to print the same file. Make sure you are using the correct
driver for your printer. Update your printer's firmware.
Try the firmware update again. If possible, try to update over a network if
the USB update failed. Do not try to use your computer while the update is in
progress. If the problem persists, contact HP Support.
You may be trying to print borderless on a paper type that does not support it.
Restart the printer. If the problem persists, update your printer's firmware. If the
problem still persists, contact HP Support.
There may be a paper jam. If so, try to clear the jam. If the problem persists,
contact HP Support.
Restart color calibration.
There may be a printhead problem. Try printhead troubleshooting.
Restart the printer. If the problem persists, contact HP Support.
Introductory Information
10