Symptom
I have installed the
SmartThings app, but the
POWERbot fails to connect.
I cannot log into my
Samsung account.
A message appears saying
there is a failure during
Easy-Setup.
The SmartThings app does
not work even though your
smartphone is normally
connected to the POWERbot.
The functions of the
SmartThings App do not
work.
The SmartThings Robot
Vacuum App fails to start.
The POWERbot is not
connected to Wi-Fi.
The Intelligent Power
Control function works on a
normal floor. (It should only
work on carpets.)
The Intelligent Power Control
function does not work.
The Edge Clean Master
function does not work.
The Edge Clean Master
function works though there
is no wall or corner.
The Edge Clean Master
function works though
the POWERbot has not
approached a wall or corner.
You can use the SmartThings app with the POWERbot only after
connecting the wireless router and the POWERbot through the Easy-
Setup procedure. See pages 28 through 31.
Check your ID and password on the screen of the Samsung account.
You may have failed temporarily due to the distance from the
wireless router or other obstacles. Please try again after a while.
Turn off the SmartThings app and then run it again, or disconnect
the smartphone from the wireless router and then connect it again.
Or turn off the power supply of the POWERbot, turn it on, wait for a
minute or longer, and then run the SmartThings app again.
Check if the remote control blocking function of the POWERbot is
set. (When the remote control is locked, the Wi-Fi indicator is turned
off.)
Check if the POWERbot is connected to the wireless router.
Check the setting status of the wireless router.
Check whether the floor is uneven and whether the POWERbot works
with its body a bit lifted up.
Check whether there is any foreign matter on the cliff sensor which
is on the bottom of the POWERbot.
Check whether the floor color is dark.
When the POWERbot cleans a carpet with short fibers and bright
color, it may recognize the carpet as a floor and then the Intelligent
Power Control function may not work.
If the POWERbot cannot recognize a wall, the Edge clean master may
not work:
– When an obstacle made of reflective material is in front of the wall
– When the wall itself is made of reflective material
– When the wall is a dark color
Check whether small obstacles are arranged in a narrow space.
If the POWERbot recognizes the front obstacle as a wall, the Edge
clean master function may work.
If the degree of the angle of a corner which the POWERbot detects
is large, the Edge clean master function may work even though the
POWERbot has not approached the wall or corner.
ENGLISH-37
Checklist